Please contact us directly at support@mypennypinch.com with your account information. We will verify with the merchant and try our best to help you.

Your referral bonus will automatically be added to your wallet when your friend makes their first purchase. Please ensure that your friend uses the right referral code at signup.

Using the refresh icon in the top right hand corner, you can manually refresh the wallet. If there has been a change, the wallet will update.

For iOS users, go to device settings and look for the Penny Pinch Savings app. You will have to manually turn it back on.
For Android Users, Go to the my profile section in the app, then click on app settings and toggle the switch back on.

Don’t worry, you’re saved coupons can be viewed offline. When making a redemption, once you come back online you’re cashback balance will be updated.

Penny Pinch only work on iOS 8 and above and Android 6 and above. Please update your device to be able to use the Penny Pinch app.

Penny Pinch is currently available in Saint Lucia and will be expanding to the region soon. Keep updated with us on social media.